Privacy Policy

Information We Collect

When you contact us or submit a booking request, we may ask for information such as:

• Your name
• Email address
• Phone number
• Country of residence
• Preferred check-in and check-out dates
• Number of guests
• Any special requests you choose to share

We also collect basic technical information when you visit our website, such as your browser type, device, IP address, and the pages you visit. This helps us improve the website and understand how guests use it.

Why We Collect Your Information

We only collect information that helps us provide a better experience. This includes:

• Responding to your booking enquiries
• Confirming reservations
• Communicating before, during, and after your stay
• Sending important updates about your booking
• Improving our website and guest experience
• Protecting our business from fraud or misuse
• Meeting legal and regulatory requirements

We never sell your personal information.

Cookies

Like most websites, we use cookies to make your browsing experience smoother.

Cookies help us remember your preferences, understand how visitors use our website, and measure the performance of our advertising campaigns.

You can disable cookies at any time through your browser settings, although some parts of the website may not work as intended.

Analytics and Advertising

We may use tools such as Google Analytics and Meta Pixel to understand how visitors interact with our website and to improve our marketing.

These tools may collect anonymous information such as pages viewed, device type, and website activity. They do not give us access to your passwords, payment details, or private accounts.

Keeping Your Information Safe

We take reasonable steps to protect your personal information using secure systems and trusted service providers.

While no website can guarantee absolute security, we work to keep your information protected from unauthorized access, loss, or misuse.

Sharing Your Information

We only share your information when it's necessary to operate our business.

This may include trusted payment providers, booking management services, website hosting partners, or government authorities when required by law.

We do not sell, rent, or trade your personal information to third parties.

How Long We Keep Your Information

We keep your information only for as long as it's needed to manage your booking, provide customer support, comply with legal obligations, or resolve disputes.

After that, your information is securely deleted or anonymized.

Your Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you
• Request corrections if something is inaccurate
• Ask us to delete your information where legally permitted
• Withdraw your consent for marketing communications at any time

If you'd like to exercise any of these rights, simply contact us.

Links to Other Websites

Our website may include links to third-party websites or services.

We are not responsible for the privacy practices of those websites, so we encourage you to read their privacy policies before sharing any personal information.

Changes to This Policy

From time to time, we may update this Privacy Policy to reflect changes in our services or legal requirements.

Any updates will be published on this page with the revised "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, we'd be happy to help.